Shipping Rates/Options

WE SHIP WITHIN CANADA ONLY.

Livestock Shipping:

With many years of perfecting our shipping techniques and narrowing down the most reliable couriers/cargo agencies, we ship with confidence across Canada. For remote locations or provinces further east from Quebec, please check with us before placing an order to confirm we can reach your location via overnight shipping.

Table Rate (FedEx or Purolator): The table rate lowers as the order total goes up, all the way to free shipping for orders of $500+. Table rate is as follows:

Spend $100-199.99: $60
Spend $200-249.99: $55
Spend $250-299.99: $50
Spend $300-349.99: $45
Spend $350-399.99: $40
Spend $400-449.99: $35
Spend $450-499.99: $30
Spend $500+ FREE!

Harbour Air Same Day Shipping (BC only: Richmond and downtown Vancouver pickup) select “Harbour Air” at checkout. This Service is charged collect to the customer, however, this method still qualifies for free shipping on orders $500+

FREE Canada-wide shipping for orders $500+! (FedEx or Purolator)

West Jet Cargo Shipping. This method is for special request only and due to the extra work involved, there are no free shipping price point reductions.. West Jet Cargo typically costs around $200 and it only recommended for high value or extra heavy shipments.

We reserve the right to deny full coverage of ‘free shipping’ in the the case of extra heavy shipments or orders going to remote areas.

Dry Good Shipping:

Dry good and livestock orders are shipped and priced independently from one another. In some cases, you can make a request to have smaller dry good items, such as ICP tests, shipped along with your livestock order. Please contact us and we will do our best to accommodate your request, space permitting.

Shipping Rates:

$14.99 flat rate on orders $0.00–$99.99
FREE shipping on orders over $100.00

Oversized or heavy items such as salt buckets and large additive orders, may incur additional shipping charges. These charges will be calculated and added prior to shipment.

We do not accept returns on Dry Goods.

Warranty and Repairs: Since the manufacturer typically has greater technical knowledge of their products and more parts in stock, it is usually best to contact them directly for information on warranties, replacements, or repairs.

Is there an order minimum?

Yes, because we often eat some of the cost on our shipping and shipping supplies, we only ship orders which reach a $100 minimum. There is no minimum for orders which are placed for local pickup.

Where are you located:

Frag Garage is a web-sales, home-based business, located in Victoria British Columbia, Canada. We also partner with a local saltwater shop, Blue World Aquariums.

Photography and Lighting

We utilize ATI T5’s with various blue LED supplementation on our various systems. If you have any questions as to what lighting a certain piece was photographed under, feel free to send us a message. We do our best to capture colouration as accurately as possible; no over-saturation or crazy white balance adjustments. In some cases, we will photograph the coral under daylight (approximately 14k lighting) and under blue LED spectrum only.

How do I place an order/payment?

Click “add to cart” on the items you would like to purchase. Once you have made your final selections, click on the “Cart” menu and proceed to check out, setting up a new account. At this point, you will have a chance to add a coupon code (when applicable). Select shipping method (see shipping options below for more details). We accept Electronic money transfers (EMT), major credit cards and PayPal. EMT is always preferred and if used, we are more inclined to provide ‘freebies’ or larger pieces in your order.

Care Level Charts

Care Level: This is an indication of a coral’s difficulty, ranging from easy to advanced. The lowest, being for beginners and hobbyists or all levels. Corals on the easy side tend to be more tolerant of less than perfect conditions. The middle is for hobbyists who have had good success keeping various types of corals healthy for a good duration of time. ‘Advanced’ may require a higher level of experience. These are corals which may demand some degree of special care or can be trickier to maintain good colour and growth long-term. If you have specific questions about a particular coral’s care requirements, please reach out to us!

Lighting: Corals require vastly different amounts of light, depending on the regions where they would be collected from the ocean. We have done our best to estimate the best approximate lighting requirement for every coral on this website. Indirect, meaning slightly shaded, or fully shaded, but still receiving some ambient light. If you own or have access to a par meter, this can mean anywhere from 50-75 par. The middle of the chart represents approximately 200-250 par, an average mid to lower tank par reading. The top of the chart would be the absolute highest point found in a brightly lit (probably SPS coral dominated) aquarium. This can range from 450-500 par.

Flow: This part of the chart ranges from passive to strong flow. ‘Passive flow’, meaning that there is no direct flow, but ambient flow still reaches the coral and that you should still see some movement via its tentacles or tissue. The middle of the chart would be a part of the aquarium where flow is steady, but not particularly turbulent. This type of flow is well suited for most LPS, especially euphyllia corals. Strong flow’ would be very high output, close to a return pump or wave making pump. This is not to say any coral should have way too much flow, as poor placement can cause a coral’s tissue to literally peel off.. We use Maxspect and Red Sea Gyre pumps, as well as Ecotech Mp40’s on out systems.

Nutrients: This chart is designed to give an indication of what each coral requires for nutrient levels (NO3 and PO4) and feeding.. Corals closer to the ‘heavy’ side of the slider, are the types of coral requiring direct feeding or a higher nutrient level. This means an NO3 level of up to 30ppm and PO4 up to .1ppm. Corals on the ‘light’ side of the chart tend to either look their best with lower nutrient levels or seem less tolerant of higher NO3, especially PO4 levels. This end of the chart would represent a NO3 levels of 1ppm and a PO4 level no more than .02ppm.